@conference {37,
	title = {Making Online Student Services more User-friendly},
	booktitle = {Eduvate 2008},
	year = {2008},
	month = {06/2008},
	address = {Pretoria, South Africa},
	author = {Fei{\ss}t, M. and Hillenbrand, G. and Pfannstiel, J. and Christ, A.}
}
